FlyerTalk Forums - View Single Post - Qantas meal service in J. Status PAX given priority?
Old Jan 28, 2009 | 3:21 am
  #25  
Kremmen
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Originally Posted by Kiwi Flyer
Yes that is how it works on AA, but UA for one does things differently. They do a zig-zag around the cabin taking orders according to status (of course to them all UA status outranks any other *A status ). Very painful to watch and experience.
Not the whole story. Sometimes they do that. I find it quite fun to watch. It's interesting to see where I am in the pecking order on particular routes.

However, they often (and I believe are supposed to) go to everyone in an arbitrary order, then do the ranking part out of sight. Apart from the issue of disclosing status to everyone, there's a huge advantage to this over all the other methods: Some people don't care! If they get an "either this or that" or an "I don't mind" from some of their high-priority customers, they'll almost never disappoint anyone. If they take orders and/or start serving in status order, the decision has to be made before they know what they might run short of.
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