And in turn favours pax who book early and aware of FEBO and allocate a seat accordingly. You can't please everyone.

I think it is only right that QF look after their best customers, it happens all across the business world - small and large, that higher value customers are looked after better than lower value ones. So it might upset a few one off pax - who may or maynot come back, but what about upsetting the person who has flown you weekly for a year??

I've never seen this happen on QF, but it is the norm on SQ and it is done with tact and subtlety and I have no problems with it. No different to the WP slumming it in whY getting some extra treatment.