FlyerTalk Forums - View Single Post - Qantas meal service in J. Status PAX given priority?
Old Jan 27, 2009 | 7:50 am
  #19  
Dave Noble
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Originally Posted by justin_krusty
This has come up before, about 2 years ago. I couldn't find the thread so it may have been on AFF. Anyway Dave Noble pointed out (I disagreed with him at the time, but have since come around to his way of thinking) that to be truly fair, pax should be asked by fare class (flex to non-flex), then redemptions/awards, then op-ups, then staff. At each stage, pax sub-ranked by status.

So yes it can get rather complicated if one wants to be totally fair about it. I think what is more important is:
1) sufficient catering loaded
2) choice allocation done discretely and out of sight
Indeed it would get complicated and however it was done would still leave some unhappy customers. I think that it should be done on a FCFS method like, say, AA which I think is a lot better than their hopping around the cabin taking orders on status etc

Dave
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