Avis - to the extent you read this board, please know that I have diverted all my business to other carriers since you sent this letter.

I did send an email to you, and you sent me a ridiculous response earlier this month that addressed the change from 3 rentals to 4, even though I specifically said that I had NO issue with that change. It was the intentional screwing of your loyal customers that are also loyal partner customers, in my case Delta, that I had a problem with.

So, congratulations. I'm renting just as much as ever, but that revenue is going to your direct competitors.