I do not want to get in an argument about this with Sunnyjl. I don't know what kind of MD they are or what kind of experience with traumatic injury or traumatic brain injuries they may have. Their statement is just not validated by the injuries I have seen and worked on in a trauma environment. Concussions and shock do very strange things to the human body. I was only trying to say that I would not put it past somebody who was in shock to be overly concerned about their belongings on any other seemingly minutia detail. I know that is a slippery slope because perhaps the passenger in question was just being a PIA. Having dealt with what in my non medical opinion were people experiencing shock, instead of "letting them have it", I'd let them carry their silly bag to the wing and then deal with it once the dust settled. I would not try and get in a rational argument with someone expeiencing any form of shock and I certainly would not try and get physical with somebody experiencing shock. Just not a smart call unless your life is in jeopardy or the lives of somebody else.