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Thread: Help! How to Remove EXP Security Freeze without PIN?
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Old Jan 18, 2009 | 7:52 pm
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Help! How to Remove EXP Security Freeze without PIN?
I requested an Experian security freeze a couple of months ago. Now I want to have it removed. But I can't find the PIN that Experian supplied me by hard copy letter only (not e-mail).

It is impossible to reach a human at the Experian phone numbers I have (notably 888-397-3742). There is no way to have the freeze removed via automated voice recognition phone service, or via their website, without the PIN. Even writing to them seems to require that you supply a PIN.

Any ideas on how I can get out of this Kafkaesque bad dream?

Thanks.....
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