FlyerTalk Forums - View Single Post - Post 1-15 changes questions for MarriottConcierge
Old Jan 17, 2009 | 8:55 am
  #22  
NJUPINTHEAIR
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Join Date: Jan 2003
Posts: 8,720
Originally Posted by psychephylax
So why must the patrons play the guessing game..then follow up through you guys to find out whether or not a hotel is really sold out, getting around the rules or didn't load their award inventory into the system yet? That's a lot of guesswork and my understanding is the new rules supposed to make it easier for last minute redemption.

While I know it's going to be difficult....I'm looking at the Marriott Marquis in Times Square for 12/31/09-1/1/10 and they have a standard room for something like 600$ but nothing on points. The reservation system only let us try to make reservations 3 or 4 days ago so I can't figure out if they're already sold out...the hotel didn't open up any award inventory or they simply modified the "Standard room" for 600$ to be a "holiday rate" for the said standard room.
Sorry, but you are being unrealistic. That is a high demand extraordinary date, and IMHO, I do not believe that you have realistic expectations.

If you really want a TS room, then perhaps a reward stay of several more days bookending that date will yield what you seek -- I often found that I could accomplish same under the old rewards system.

If you hold fast to your demands, I am confident that you will be disappointed and I think that you will only have yourself to blame. Under the rules ennunciated by the MC, they can legitimately deny your request, and I for one have no problem with them doing so as it does not affect the integrity of the program, IMHO.
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