I still say the rule is write-write-write, then vote with your bucks. I got a response telling me they have opened a "case number", and I'll get a response soon...... Guess my letter was a tough one, no instant form letter response for me.
Hopefully when they see those of us who rent 40 times a year suddenly disappearing, somebody with brains will either modify this, or drop AvisFist completely. I, for one, couldn't care less about requalifying, if this is the way we get treated.