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Jan 13, 2009 | 2:09 pm

#12

sbagdon

Join Date: Feb 2006

Location: DTW

Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*

Posts: 7,511

Quote:

Originally Posted by kcnwa

See, by having us send them to this "special" mail box, they can free up TTU and the exec mail boxes and promptly ignore us.

A simple ctrl+a then a shift+delete will be awaiting that mail box I'm sure.

So much for being heard.

I'd have to say TTU or direct to execs is still the best. We obviously are being heard with that route.

I'm actually all for prompt TTU. I have a complaint that's been sitting out there for a few days, with no response. Granted, it was a rather complex (and as brief as possible) complaint, so it probably got immediately shuffled up the chain. I'm just suprised, as TTU usually replies to complaints <24hrs.