Originally Posted by
thezipper
As I said, sending a TTU copying this e-mail address are the best... Bob said the e-mails would be read... he's been supportive of FlyerTalk, so I don't doubt him. Remember Bob isn't the one in charge who is ultimately directing the Skymiles program...
Good point. All these emails can be info Bob can use to make a case of this not being a good decision. He may have even predicted the outcry, and the number of emails can vindicate him.