Originally Posted by
CanuckFlyHigh
I didnt get offered a platinum ammentity, and forgot to ask about it. Should I be following up with customer service to recieve this, or contact the hotel directly?
Call Customer Service. I think you have to wait a week after you check out. They then request it from the hotel, who is allowed a few days to give the points. I generally see the points added in 1 or 2 days.