Upgrade exchange question
Hey all--lurked for a while, now I have a(probably dumb) question: Made CP (1st elite status ever) this year (a/o 14 Dec). I have a wad of unused NAU's which I intend to exchange per para. 14 on the coupon back. This says you can get either 500 miles or "the award value, as applicable." Can someone explain what that award value is, if any? Or are the NAU's exchangeable for 500 miles only?
Thanks.