I got the same basic form letter reply:
Dear Mrs. McDaniel,
Thank you for contacting us through the Avis Website. We apologize for
the delay in responding to your inquiry.
Your feedback is kindly appreciated and will clearly be considered as we
develop future programs. Please accept our sincere apologies for not
meeting your expectations.
Please let us know if we may be of further service and thank you for
choosing Avis.
Regards,
Sonia Thompson
Avis E-Mail Customer Service Department
[email protected]
FAX: 918-621-4850
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Original Message Follows:
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Feedback/Question
Type:Frequent Flyer Program
Comments: This is ridiculous. I pay extra for the measly amount of miles
I get (Hertz gives 1 mile per dollar, I guess you don't know that), now
you take away my free weekends from the mileage earning rentals?
You can say goodbye to me, a First and Presidents member who rented 35
times (all luxury by the way) in 2008.
A phone call would be nice.