What angers me more than the changes to Avis First is the lack of response that I got from Avis. I had 37 rentals last year totaling 143 days. I spent approx $10K renting from Avis and never complained.
I wrote Avis First an email, and phoned customer service after the changes were announced and got
ZERO response. That is what angers me. I may not be Avis' best customer, but sheesh - i would at least expect them to want me as a customer.
Happy Trails Avis

