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Old Jan 7, 2009 | 6:02 pm
  #56  
Hmbrglar
 
Join Date: Oct 2007
Location: ORD, BUF
Programs: UA 1K (woohoo), SPG Gold, HH Diamond, MR Silver, Avis Worst, National Exec Elite; Destinations Many
Posts: 332
Angry What Angers Me

What angers me more than the changes to Avis First is the lack of response that I got from Avis. I had 37 rentals last year totaling 143 days. I spent approx $10K renting from Avis and never complained.

I wrote Avis First an email, and phoned customer service after the changes were announced and got ZERO response. That is what angers me. I may not be Avis' best customer, but sheesh - i would at least expect them to want me as a customer.

Happy Trails Avis
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