Originally Posted by
Dave Noble
With ATW tickets , it is not an issue ime getting the upgrade sorted. AA will just reissue the ticket with no hassle. ...
It seems not all AA Agents know how to do this ... c.f.
Originally Posted by
bundaburg
... I have received E-ticket numbers and confirmations from CX, but AA wont action my upgrade until they see it as ticketed. Unfortunately even providing an e-ticket number is not allowed ...
Originally Posted by
bundaburg
... There is no problem with the physical upgrade (availability etc), they just cant process it because it is not 'ticketed' on their system. ...
How does one convince AA to re-issue the ticket for those sectors? What AA agents are more likely to know how to do this given the OP has been rebuffed by AA agents more than once ...
Last edited by serfty; Jan 5, 2009 at 4:43 pm