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Old Jan 5, 2009 | 8:50 am
  #12  
brp
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Originally Posted by ESpen36
Please...please....let's be respectful. Yes, AA's most senior FAs (35+ years of service) often fly these routes, but they are professionals, true veterans of the industry. If nothing else, we MUST recognize and respect them for staying in such a demanding line of work for so long. In my experience, the vast majority of them are exceptional employees, dedicated to customer service and truly passionate about their jobs. Overall, a wonderful bunch of ladies and gentlemen.
That won't stop the whiners looking for something to complain about from making blanket statements like the one you quoted. Some people seem to get bad service more than others. Must be the FA's fault

Cheers.
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