Originally Posted by ESpen36

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In fact, I usually receive the very best on-board service from very senior FAs on long-haul international flights. Frankly, if fly for AA for 40 years, don't you think there must be a reason beyond the travel opportunities? One would think that customer service would be something you really liked!


(Of course, there are always exceptions...but I try to focus on the good FAs and forget the less enthusiastic ones.)