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Old Jan 4, 2009 | 6:54 pm
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ESpen36
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Originally Posted by Deltahater
You will have one of the most experienced crews (read old and grumpy) as this is one of AA's longest routes.

Please...please....let's be respectful. Yes, AA's most senior FAs (35+ years of service) often fly these routes, but they are professionals, true veterans of the industry. If nothing else, we MUST recognize and respect them for staying in such a demanding line of work for so long. In my experience, the vast majority of them are exceptional employees, dedicated to customer service and truly passionate about their jobs. Overall, a wonderful bunch of ladies and gentlemen.

In fact, I usually receive the very best on-board service from very senior FAs on long-haul international flights. Frankly, if fly for AA for 40 years, don't you think there must be a reason beyond the travel opportunities? One would think that customer service would be something you really liked!


(Of course, there are always exceptions...but I try to focus on the good FAs and forget the less enthusiastic ones.)
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