FlyerTalk Forums - View Single Post - Invol downgrade on a DONE4, compensation?
Old Dec 29, 2008 | 3:48 pm
  #24  
serfty
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Originally Posted by 747-444
I am now under the impression due to BA being a European carrier I am entitled to 75% of the sector or ticket difference, the reason for this is the EU legislation.

IB fly JNB-MAD-LHR.
I was replying to AA EXP DFW-LON's post and have made that clear.
Originally Posted by 747-444
... Oh my apologies for not adding, I am flying JNB-LHR on BA in J.
In this case, you are entitled to 75% "... of the price of the ticket ...".

Here's the full text of the relevant part regulation (No 261/2004):
Article 10
Upgrading and downgrading
  1. If an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, it may not request any supplementary payment.
  2. If an operating air carrier places a passenger in a class lower than that for which the ticket was purchased, it shall within seven days, by the means provided for in Article 7(3), reimburse:
    1. 30 % of the price of the ticket for all flights of 1 500 kilometres or less, or 17.2.2004 EN Official Journal of the European Union L 46/5
    2. 50 % of the price of the ticket for all intra-Community flights of more than 1 500 kilometres, except flights between the European territory of the Member States and the French overseas departments, and for all other flights between 1 500 and 3 500 kilometres, or
    3. 75 % of the price of the ticket for all flights not falling under (a) or (b), including flights between the European territory of the Member States and the French overseas departments.
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