Originally Posted by
aks120
One point though - throughout all my phones calls I was told that the website was the most up to date thing and that as soon as word was found on the bags location that would be the first place to be updated. What utter rubbish - the site still says one bag is being traced and the other has been located. 12 hours after I got both bags back!
Typical in this type of situation with BA, in my personal experience.