FlyerTalk Forums - View Single Post - Continental Express FA recognizing status
Old Dec 21, 2008 | 11:30 pm
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Steve GadFly
 
Join Date: Aug 2008
Location: Central NJ (Usually EWR but sometimes PHL)
Programs: UA-1K w/2MM & lifetime U-Club; Marriott-Lifetime Titanium; IHG-Diamond; National-Exec. Elite
Posts: 2,553
Continental Express FA recognizing status

Hello everyone. I've been lurking around the forums for a few months and finally got the courage up to make my first post (first of many I suspect).

Anyway, about 90% of my travel with Continental is on ERJ's (I think my butt-imprint is on just about every 12A or 9A in the fleet). Even as a plat for the last 8 years, I've gotten completely used to not getting any special service on these flights other than being able to pick the exit row when I book the ticket and board early. The other week, I had a very pleasant surprise that I'm wondering if anyone else has experienced.

After takeoff and before the beverage service, the FA came through the cabin with the passenger list and personally thanked (by name) all the platinums for our business and asked us if we needed anything. I know it doesn't seem like a big deal but it made me feel good to be recognized for my loyalty even on a single-class aircraft. I even took the FA's name and sent a note to customer care about how she was able to show a little extra consideration for her platinum customers without taking away from the service received by the rest of the plane.

Just curious if anyone out there has had a similar experience.

If I can get the ok from Ms. GadFly, I'm hoping to meet a bunch of you down in Houston.....I'll either be on EWR-IAH or PHL-IAH and will post the details when I book it.
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