FlyerTalk Forums - View Single Post - Stupid newbie question which lounges to use at DXB
Old Dec 21, 2008 | 3:10 am
  #4  
MichalFKowalik
 
Join Date: Jun 2008
Location: Warsaw / London
Programs: price is a king
Posts: 820
Angry

Hey,

Originally Posted by LH/LX
FYI the *A lounge in DXB is operated by LH. However, it is very poor in everything.
They are already poor in letting people know which *A lounge it is. LH website says Senator Lounge DXB

When I arrived with my Senator (flying Emirates to Riyadh) they did claim it's a regular business lounge and I will not be admitted to enter. I did check with LH Senator line (confirmed it should be a Senator one), I did write to the Station Manager an email with a complaint and zero response (6 months now). Few days later I did change my schedule to avoid LH when flying back to Europe. "Nu pogodi"!

To cut long story short - LH's customer orientation and services are poor at DXB in general. I'd suggest booking Emirates in order to enjoy their F (or even Y) - unless you don't have some major miles-related agenda (status retention).

mf

ps. due to company policy I only fly Y, unless I get op-up, which is tough one. When flying I always wear skate-boy clothes - nobody wants to have a immature kid overusing alcohol in F, right?
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