Originally Posted by
stevenryals
Not sure if this has been posted... Searched but did not fine..
Second Bag Fee Rebate Program
On April 9, 2008, we announced that we would begin charging $25 for a second checked bag effective for all travel on or after May 5, 2008.
Although this fee applied to all passengers regardless of when they purchased their ticket, we have made a business decision to offer those passengers who purchased tickets prior to April 9, 2008 for travel after May 5, 2008, a rebate of this fee...
Not really a business decision. This was mandated by some government agency. I think it should be automatic, rather than making pax ask for it. Most won't know about this process.