FlyerTalk Forums - View Single Post - Citi retention offer reports [2009-2013]

Dec 15, 2008, 9:51 pm

#3

thehawk75

Join Date: May 2008

Programs: AA PLT 2MM

Posts: 2,026

Quote:

Originally Posted by OneFlyGuy

Thanks for the info.

When you called in did you ask about retention bonuses, or did they just bring it up?

Thanks!

I always ask for the 'cancellation department'. They always patch me through to the 'retention department'.