Originally Posted by
Ritz
Not at all - as a matter of fact, they are claiming that my account was never eligible for the offer to begin with - and it was a mistake that it was listed on my account page. I've been trading emails with them for over a month, with the latest from them saying that they have agreed it was their mistake, and they are "manually adding the offer to the account."(
The same thing happened to my husband. He received the offer and it was listed on his account page for awhile. I know it really pi**ed me off that my account didn't get the same offer. He's never received the double points and when he e-mailed them about it, they said he wasn't eligible. Asked that we send the e-mail offer. I couldn't find it in his deleted folder, so just gave up.
Maybe I should pursue again. Did you have an original e-mail from them offering the double points?