Originally Posted by
milesrus
To clarify, I would have no problem being charged $600 ($100 a night) for a 175,000 award.
I would. I've been travelling professionally for almost four years, and 175K points is about 2 years' of travel, including HH credit-card bonuses. Some folks can pick that up much quicker, but most folks will never sniff 175,000 points in ten years.
To take a high amount of points and then say, "It's not enough, please add cash equivalent to almost half your room rate," for a reward
that's specifically designated for those properties, that's crazy.
Waikoloa Dreaming, I think you're suggesting that customers are eating the concierge. I do not approve of that sort of behavior, although Diamonds should have the occasional instance of cannibalism overlooked.