FlyerTalk Forums - View Single Post - [ARCHIVE to 2015] Hilton Waikoloa Village {US-HI}
Old Dec 10, 2008, 10:19 am
  #3151  
kymbakitty
 
Join Date: Mar 2003
Location: Roseville, CA
Programs: Lifetime Plat Marriott
Posts: 1,358
Absolutely....

Originally Posted by bocastephen
I'm not trashing anything - I've stayed at HWV quite a few times under its previous management. I've had great experiences at many other Hilton properties as well. My beef is with Hilton/Hhonors policy towards Golds - as mentioned before, they hand out Gold status to anyone with a pulse, then complain there are too many and cut back the benefits. A stupid business decision.

Your post is way off base. The reimbursement comes from Hilton for rooms sold for awards. Unlike SPG, where we're not subject to redemption restrictions, a Hilton property can restrict access to free rooms if it wants to offer more rooms for sale.

The reimbursement amount is between the property and Hhonors - it's not our job to make up the difference you personally perceive exists.

If you want to throw your money away by giving it to the hotel for absolutely no valid reason, then have fun - but to suggest we should all be stuck with a $100/day charge for our free room is beyond ludicrous. We already paid for those rooms by spending at other properties, or other channels to earn points.

If the HWV is unhappy with its participation in Hhonors and feels it's getting the shaft, they can leave the program and seek their fortunes independently or with another program.

A big for suggesting that anyone who redeems a free room and doesn't voluntarily dump cash at the hotel to make up for it is a free-loader. I guess you feel the hotel is a qualified charity of some sort.

I don't like to post replies that don't add anything, but I just have to say how much I agree w/bocastephen.

When I read the suggestion to "require" people using awards to spend $100 per day, I thought to myself, "are you serious?" Just like bocastephen did in his first reply--he took the words right out of my mouth. Then I thought, "hum....perhaps this guy works for them..." I don't know, but I never heard of something so ridiculous in my life.

People (me included) go off site to eat because WE DON'T WANT TO SPEND THE ENTIRE TIME AT ANY HOTEL. It reminds me of people that are on cruises and will rush back to the ship to eat lunch (because in their minds, it is already paid for), instead of enjoying a lunch on the island/country they are in. We love exploring...we get cars everywhere we go and drive to places that many folks wouldn't even consider. We don't NOT eat at the hotel to avoid the cost, but rather, we venture out to enjoy the island. Depending on the length of the stay, guests will try a restauant or two on site, but to require a minimum amount of money for guests to spend would just be so ridiculous.

Dawn
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