As stated earlier, the last and ONLY double rewards posting was a manual adjustment in late September, which happened after a 3-month long correspondences with e-Rewards. I was also told my account had finally been added to the system.

Ever since then, I've accumulated 3 more "units." I kind of exchange email with the same CSR every month. I recently contacted them about my rewards still not posting automatically. The last reply I got in November was it's coming but they can't promise when (please see the exact canned quote they've been sending me in post #213).

I am shooting off another email ans see if our dear CSR Adrian will say anything different this time.