Originally Posted by
checkerboard
Very strange.
In my case, for upcoming MA flights, I noticed a similar discrepency between the business class itinerary I purchased on AA.com and the e-ticket receipt they sent (which noted economy). As AA.com still shows my seats in Business, I wrote to Web Services to inquire. They responded very clearly:
Until reading this thread, I hadn't given this any further thought; now though, I'm no longer sure at all where I'll be sitting on my way to BUD.
What's certain, however, is that this sort of ambiguity is all too common.
Naming of classes is also confusing. Most US airlines refer to the front cabin on USA flights as First whereas in Europe on a pan-Europe flight it is Business.
I used to get irate on reading books by the likes of Cussler and Clancy where the "heroes" boarded a plane in Europe (e.g. UK > Germany) turned north and flew First Class. Eventually the penny dropped that their audience wouldn't understand if they talked about Business!