FlyerTalk Forums - View Single Post - Marriott Concierge-Travel Package issues CONTINUE
Old Nov 15, 2008 | 6:18 am
  #1  
PhillyPhlyer40
All eyes on you!
15 Years on Site
 
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,437
Thumbs down Marriott Concierge-Travel Package issues CONTINUE

So I booked a stay for next week, and ordered a travel package. As usual, the travel package hotel portion is stated in my "unused hotel portion" of activity. When checking my stay, it still said "You do not have certificates ordered for this stay.."blah blah blah!

So I call to have the cert attached...as I have had to do NUMEROUS TIMES lately!

It was CONFIRMED by a "Customer service manager" that "EVERYTHING IS OK, no need to worry, the cert is attached!"

Well..guess what??? Today, 7 days prior, 130K are deducted from my account!

WHEN will MR get this right????
PhillyPhlyer40 is offline