FlyerTalk Forums - View Single Post - The Top Ten Problems Members Have With Frequent Flyer Programs....
Old Sep 2, 2003 | 5:37 am
  #78  
theawesome1
 
Join Date: Oct 2002
Location: Cleveland, OH
Posts: 386
Why when you have the miles you cannot go anywhere without a "mud wrestling match" with CSR. (ei: CO OP, to CLE-HNL 35K miles. Call 330 days before flight & told "no setas available under 70K redemption amount" I made 78 calls in 21 days getting the same lame response. I then phone Houston Corp office & there I get 2 35K seats! WHY?

DL always had 4PM arrival at OGG for 8 years we lfew them, then nonstop to Atl returning home. Now they arrive at 7PM, after stopping at ATL from CLE, then LAX before arriving at OGG at almost 7:30PM last time. Their reason: Pilots do not fly more than 6 hours per their new contract. SO TAKE 2 CREWS! Flying home, we have totake interisland to HNL to get an early afternoon flight instead of 11PM at OGG. Then you are swatted with magazines to wake you up to disembark at LAX & then sit for 1.5 hours with no refreshments, since no one is open at LAX at 2AM, then get back on to fly to ATL.

This year I booked UAL flight for 2/14 CLE,ORD,SFO,OGG since they arrive at 2:30PM at OGG, using my DL SM. Then I read that they parted partners after 3/1/04 & I return home 3/4. So far no phonecall or email telling me I can't fly home on UAL. Maybe since I am booked 330 days in advance it isn't a problem, I hope.....

ALSO why the priority sticker is on luggage that shows up dead last at the airport!
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