<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by xyzzy:
Originally posted by NYC@LAX:
To be precise:
1. Continental Award Availability!!!
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It's actually funny to read this at the same time as others are saying the *same* thing about other airlines. Don't just bash CO, bash them all -- they all (except WN) deserve it!
xyzzy:
I base my opinion on experience. I often fly using rewards ( about 10 times per year) There are two airlines I generally use DL or CO. Delta has been outstanding whenever I needed a reward. On the other hand, Continental has been dreadful. This was not the case a few years ago. But today Continental is dreadful when it comes to reward availability. That is the reason I chose to be specific.
You are loyal customer when purchasing their product but they are not loyal when it comes to redeeming their miles, therefore they should be called out. Too bad if you have a problem with my position. It comes down to my money.