1. Lack of notice about program 'changes/ enhancements' (I don't begrudge the programs needing to make changes for economic or other relevant reasons, but I don't appreciate being SANDBAGGED).
1a. Program policies/benefits for the following year should be announced by mid-year of the current mileage earning year, so we know what WHAT to expect. If we don't like announced changes, we still have a half a year or so to REACT and switch programs to achieve status on an alternate program better to our liking
2. Industry self-regulation
Programs should agree on a yearly CAP on how much an award redemption level can be devalued. For example, if there was a 10% devaluation cap per year, BA couldn't change their F award US-Australia from 125K to 420K in one year; they'd have to devalue much more gradually.