Originally Posted by
Kiwi Flyer
Umm, no. There are pax (including me) on tickets other than xONEx who have been involuntarily downgraded from paid business class to regular (non-premium) economy. LAN is proving difficult to communicate with.
I for one, welcome any assistance that OW can give to the matter.
Actually, you're right. I'm travelling on a Global Explorer not an xONEx -I better go look and see if those rules have been changed as well.