Originally Posted by
serfty
Anecdotes I have come across seem to indicate a 'couldn't-care-less' attitude in relation to oneworld; more like a 'couldn't-care-less' attitude in relation to most issues, aspecially if there is a problem.
I guess I shouldn't expect them to be the likes of SQ and SATS at Changi Airport with walkie talkies in hand to find out if there are any more bags at the luggage hold!
Anyway, IB has found my bag. It was in MAD all along... but it took them till midnight to find it!
It will be delivered to SVQ instead of MAD. The agent asked me if I had an IB FF so maybe IB was going to give me points, but alas I said I have AAdvantage.