Originally Posted by
Gardyloo
Different experiences here, but s*it happens. We've yet to lose a bag with IB over many segments and connections, have not experienced the legendary poor service, and even think the food is pretty good.
I do hope your bag is returned to you soon. ...
No, it not just the bag issue.
Flight was scheduled for 1115am departure this morning.
By 11am, no gate announced cos the plane hasn't arrived, but the information screen still says "ON TIME".
By 1110am, gate shows 10G. People queue up over there only to be told by staff that the flight we're queueing up for is not the flight we want. We then check the TV monitors to realise that they changed the gate in the meantime.
Plane was late but arrived more or less on time.
MAD airport. Huge and empty!
At least IB website has baggage tracer. I once lost a bag between SAN and LHR via LAX with a 5 hour connection! AA didn't know where bag went. And 3 weeks later still didn't. Bag was delivered within 12 hours anyway.
Lets just see what happens. At least I can go shopping later today for bare essentials as it is covered under my creditcard if no progress of my bag by 7pm local time.