I must say, this thread has answered so many questions for me about where our society is. People complain about poor service, staff not being friendly or hard-working etc but from what I've read it seems neither are some pax!

It's been my experience that the business pax are just as bad as leisure pax about stowing baggage. They throw their bag sideways, throw in their little bag, take out their laptop and take their seats with NO regard for the way they used the space. I can't believe the egocentricity I see on the daily basis. All of this "I don't care if it's fair." "I earned it..."

Did YOU buy your tickets... or was it your company, because I'm sure those leisure pax with no place to stow their bags bought their own tickets out of pocket and to me they are just as entitled to the bin space as anyone else.

This attitude that people seem to carry around that they are the ONLY ones in the world seems to be eating away at the little that's left of our manners in today's society. Does it really impose on people to be kind or courteous to others? Is it so much to ask? Would you not want someone to do the same for you?

All airline have rules and regs and in terms of boarding and stowing luggage, if people would actually listen to announcements made by cabin crew instead of ignoring us then we might just be able to accommodate everyone's belongings.

Just today I was serving some business pax, going through offering beverages with a smile on my face (as usual) and when asking, "Sir/Miss can I offer you something to drink?" I get this evil stare and they wave me off with the hand. If they're sleeping and I try to gently wake them to offer something I get the same annoyed look and if I skip past without waking people then they ring the bell so say "Um, I was skipped, I need a Coke!" ...No... I didn't miss you, you missed ME.

Even being nice proves difficult and sometimes leaves me wondering WHAT emotion or attitude people are expecting from me! These days it seems you're damned if you do and damned if you don't.

Please remember that the plane IS public transportation and that while I certainly don't expect you to allow anyone to encroach on your seat space; the overhead bin space is shared space and purposefully being a hog, being rude about it, acting as though you're entitled to more (as seems common these days) just goes to show that we have all but lost our sense of grace. People talk about the "good ole days" of flying... I can assure you, these over-inflated self-entitled rude, egotistical attitudes weren't part of the experience.

*To those who ARE kind, courteous and appreciative of service, THANK YOU! YOU make me want to work harder. Today I was going through collecting refuse and this man dug ALL of his snack wrappers out of his seatback pocket. I was SHOCKED so jokingly I told him "You're hired! I really appreciate you taking all of that out!" He simply said, 'Well of course, I'm the one who put it there." WOW.... it's sad that this moment made me smile... something so simple that we all should do.