Originally Posted by
jarusoba
We flew U fare on PEK-YYZ route last week. We confirmed the upgrade when we bought our tickets long time ago.
At check-in, the agent gave us BPs in J.
At the gate, we handed in the BPs and SWUs. But the GA refused to lift the SWUs.
Anyone knows what happened? Was it just the GA or could it be something else the check-in agent did or didn't do? Or were we just lucky?
I have had this happen also. Possibly operational upgrade?
But also sometimes, same thing but the agent takes the certificate.
So, bottom line, just take it as it come and don't ask. Not that it matters, since I'll end the year with quite a few more certs than needed. Maybe that's why they don't reaally care?