Originally Posted by
4444
yes. how hard is that to understand? does your salary go down if you have a bad day at work? give people a break once in a while.
No, nor does it go up if I have a good day.
On the other hand, my compensation does go up when I have a good
year, and down when I have a bad year, thanks to my bonus program. The difference is, when I have a bad year and get a poor bonus or no bonus, I suck it up and take responsibility for it. I don't threaten to take anyone out into the alley.
As long as tips are based on performance, poor service will deserve a poor tip. If you don't want tips based on the quality of service, tell your customers it's a fixed service charge.