Originally Posted by
gamer83
But if he has Cent and wants them to make the reservation, it's their job do do so isn't it?
Sure. I'm not saying that it isn't. But if you're encountering a problem with Centurion, why not make use of another source that may be able to help?
Originally Posted by
gamer83
I just think it's odd for concierges to expect tips when they aren't fulfilling simple requests.
Which is precisely why I said:
Originally Posted by
ConciergeMike
Tipping should be the last thing on your mind after that story.
Did I make it sound like someone who doesn't get the job done should be deserving of a tip? No, I didn't.
Originally Posted by
gamer83
Now if you have a personal concierge via Cent, and maybe over the course of the year they have been stellar, I could see sending a nice Christmas gift.
Indeed, I would agree. Same goes for the stellar service you receive if you frequent one particular hotel or have an apartment building concierge.