Lorenzo -
Do you have any advice for someone trying to use Alaska Airline partner miles with Continental to fly biz class from Phx to either London or Dublin? Or any advice at all in simply finding someone on the phone that actually will help us with finding 2 seatsfor next Aug/Sep? We have hit a brick wall in terms of any kind of help over the phone, i.e. told there are no award seats available or all flights are booked then or they simply just don't want to help us with the process.
Thank you for any advice you can offer!
SanMarie

p.s. I realize you don't work for Alaska, but thought perhaps you know a better way to work the system and find someone who can actually help, or advice as to when there are more award seats available in biz class.