no its not the airline's fault or the booking service he did this on, and yes, he did read rules but COULD have still missed things, as most humans tend to do on at least one occasion in their lives...
I told him to buy a bus ticket and go travel on the other name, which HAS been used by him since birth for many things, including the strange fact that he has been able to obtain a credit card with it! How, who knows, but he has great credit too and has several cards--one in one name and one in the other at least!
He has other docs and info and can get affidavits or stuff saying he is who he is.
Yes he booked it with this name. BUT, other than trying to find ways to bust one's balls just for making what is TOTALLY a clerical error, why else would the airline be sooooo against helping to resolve this one?
Security??? well, if he writes em and explains like EVERYTHING, and then brings a packet of everything about himself in both names, then the only reason they WOULDNT let him board would be to bust his balls. That, my friends, is NOT a rule... it is as corrupt as one gets.
I would hope the airline is less than corrupt here.
I think we will be ok. I told him to talk to the state about getting maybe an ID to say his other name on it. I told him to join the airline's FFp and make it so this name is in there somehow--like a middle name.
My wife had probs on United (hyphenated last name things) and she LEFT the USA to take a short trip to her home country of Holland on her old passort. She had no troubles once flying.
I think the rules are there because of security but also because they want to find ways to make money.
Ok, so maybe it all started because they dont want some terrorist to fly using a ticket in someone else's name. Maybe it's because you get to know who died in the crashes... Maybe it is to better match people with other needed stuff in the world. Or maybe it is so a person does not go buying tickets and then selling them to people with CLOSE enough names...
Who knows.
BUT the fact is that he simply typed in his own name wrong and that's that. yep, his mistake, but should it cost $600?
NO!
Get on a train or bus... go buy tickets, or something online. Do Idine, set up a phone service, charge something with your card at a store or sign a receipt.
Other than airlines, the hurting, ball busting business, no one else really cares!
911 you say?
Well, my dad was on one of the flights. The airline and soon after, all news agencies who picked up name listings later on listed him as ALEX and his first name was ALEXANDER.
Alex it is! No one wants to belive even my mother when she tries to change thier error in nearly everything we do! We hate hearing about everybody's 911 excuses anyway. Gimme a break! Airlines did mess that one up and now, WE have to pay for their new ways of administering things around it? NOPE!
Hmmm... I'm going to help him write the long letter and bring that stuff up./
I wonder what the NYC memorials will inscribe in the stone?

MM