Originally Posted by
Stranger
I may have a somewhat similar situation. C class ticket that involved a last leg between Canada and LHR. Bought when the class of service bonus was 50%. I changed this ticket after the rules changed and C class only get 25% and because the change involved an extra connection, ticket had to be reissued. Ended up only receiving 25%.
Is my bolded part not the operative clause in your situation, assuming the reissue was done under the 25% COS bonus rule?