FlyerTalk Forums - View Single Post - United VISA: "You will forefit all of your united miles if you cancel"
Old Sep 17, 2008 | 7:13 pm
  #8  
Happy
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: Florida
Posts: 30,341
Originally Posted by Mountain Trader
I always get a name and location for CSRs. When I get one like this, I usually send a letter-not to his/her boss (who may admire overzealous retention efforts) but someone with a broader view, like the CEO.
And have you gotten any meaningful responses? If so, care to share here?

I would love to see what Jamie Dimon or his direct underlings to say in the response letter to you.
Happy is offline