FlyerTalk Forums - View Single Post - United VISA: "You will forefit all of your united miles if you cancel"

Sep 17, 2008, 5:14 pm

#7

Mountain Trader

Join Date: Feb 1999

Location: Denver CO

Posts: 3,682

I always get a name and location for CSRs. When I get one like this, I usually send a letter-not to his/her boss (who may admire overzealous retention efforts) but someone with a broader view, like the CEO.

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