Originally Posted by
abmj-jr
How are you not able to change on-line? What happens when you try? Could it be that you are attempting to change to an exit row seat? Although that should not show as open to you.
Meaning that the seat shows as available and I am able to select the seat, but when I confirm the seat and go back to view my itinerary, it shows I have my old seat, just like in an equipment change. This occurs to most of my flights (different PNR).