I've probably done this five or six times before... this is the first CSR to give me trouble.
I don't get why UA wouldn't WANT to do it... I'm paying for a round trip, but now i'm taking up one less seat that they can sell - sounds like a deal to me.
Last edited by FlyinHawaiian; Sep 9, 2008 at 3:29 pm
Reason: consecutive posts merged