FlyerTalk Forums - View Single Post - United CSR refusing to cancel a segment of my itinerary
Old Sep 9, 2008, 3:22 pm
  #1  
hungarianhc
 
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
United CSR refusing to cancel a segment of my itinerary

So I had an SFO-SEA itinerary booked for this weekend. My gf and I are going up to Vancouver. Last minute, I had to go to NY for work. So I just booked the following:

SFO-JFK -- LGA-DEN-YVR

I want to cancel the first portion of the ticket. I have had this situation occur MULTIPLE TIMES before, and they always can cancel one leg of my trip. Is there a specific policy I can cite to have her do this for me? Or did I just get lucky before? If so, I'm really screwed because I need the return flight from SEA-SFO at the end of the weekend... and i know if i just "miss" the first portion of the ticket, it will cancel the rest of the itinerary - help!
hungarianhc is offline