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Sep 8, 2008 | 12:55 pm

#4

FlyerTalk Evangelist

Join Date: Feb 2006

Location: A festering pit; a pustule of a fistula set athwart the miasmic swamps of the armpit of the Gulf of Mexico - a Godforsaken wart upon a dark crevasse of the World. (IAH)

Programs: UA Lifetime Gold, BA Silver, Marriott Lifetime Plat, Hilton Gold, Accor Gold

Posts: 31,403

Quote:

Originally Posted by chgodude

Was on flight 164 from IAH to ORD. I am a platinum on a L class and I did not get upgraded but my co-worker who is Silver on S class received the upgrade. How is that possible if silver is under platinum?

Does this system have a flaw?

That is indeed strange. Are you sure your co-worker didn't use miles to upgrade, as a silver "purchasing" an upgrade with miles in advance of the flight would trump a Platinum on an L fare. If not, you might send a Private Message to CO Insider with details regarding what happened, and see what his response is. Let us know what the outcome is.