Originally Posted by
bk3day
While I'm glad they responded - other than that I can't say that it inspires me to order a new card for my next trip.
Ms. bk3day,
We are not sure what happened to your package, but we could have sent out a new card if you want to dispute the charge that would be fine I will just cancel the card that was issued to you.
Thanks,
XXXXXXXXX
[Job Title Available Upon Request]
Global Incentive & GiftCard Marketing
What would have inspried you? Looks like this is about the best they could do: Tell you that they would have canceled/reissued it if you hadn't disputed the card but since you did that is fine also.
I can't think of what else they could have done post dispute?